Refund policy
30-Day Return & Refund Policy
We offer a 30-day return policy, meaning you have 30 days from the date of purchase to request a return or refund. To be eligible, your item must be unused, in its original packaging, and in the same condition as when you received it.
Defective or Damaged Products
If you receive a defective or damaged product, please contact us at [matt@mitsusupermeets.com] within 7 days of receiving your order. To process your request efficiently, please provide:
- A detailed description of the issue.
- Clear photos or videos showing the defect or damage.
We will review your request and determine whether a refund, replacement, or store credit is applicable.
Late or Missing Refunds (If Applicable)
If you have not received your refund within 7 business days after approval:
- Check your bank account again.
- Contact your credit card company, as refunds may take time to process.
- Contact your bank to confirm processing times.
If you have done all of the above and still have not received your refund, please contact us at [Insert Email].
Shipping Costs for Returns
- Customers are responsible for paying return shipping costs.
- Shipping fees are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
- If you are returning an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or undelivered return shipments.
Changes to the Refund Policy
Mitsu Super Meet reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page with the effective date.
For any refund inquiries, please contact us at:
📧 Email: matt@mitsusupermeets.com
📍 Address: 9122 Midway Ave, Lucerne Valley CA 92356